Castle Rock Bike & Ski

Your Adventure Starts Here...

SnowSport Rentals

Neel family helmets
Please follow the Procedures Below

Step One (Choose Dates)

  • Online reservations only work if you are reserving your rentals more than 24 hours in advance.   If you are going tomorrow, you will need to come into the store after 3:00pm today to get your rental equipment.
  • Choose the date you are picking up your gear.
  • Select how many days you are going to have the equipment.
  • NOTE: Pick up your gear after 3:00pm the day before you’re headed to the slopes. Drop it off before 1:00pm the day after your snowsport adventure.

Step Two (Type of Package)

  • Choose the package categories you want to reserve. The dropdown menu will ask how many of each package you want to reserve.
  • Add extras (helmet, snowshoe poles, AT skins, AT snow safety pack) if desired.
  • Basic Ski and Board packages are designed for beginner and intermediate skiers and riders.
  • Performance Ski and Board packages are designed for intermediate and expert skiers and riders.

Step Three (Cart)

  • The menu will automatically scroll down to the "Customer Information" section.
  • Fill out all the required information for each renter. Do the same for all packages.
  • You must agree to terms and conditions and sign the form for each renter.
  • If a renter is under 18 years old, use the parent or guardian email, phone, and driver's license number in the required fields.
  • Hit “Checkout”.

 Step Four (Identification)

  • If you are a returning customer,  hit the "Log In" button and sign in.
  • If you are a new customer, create an account.

 Step Five (Payment)

  • Input credit card information.
  • Click "Book" button.

 Picking Up Your Gear

  • Pick up your rental equipment after 3:00pm the day before you hit the slopes. Drop it off before 1:00pm the day after your adventure on the hill.
  • If this is your first time renting with us,  give yourself some extra time (10-15 minutes or so)  to make sure the equipment is the correct size when you pick it up. Changes will be made as necessary.
  • Reservations cancelled within 24 hours of the pick-up date will be charged in full.
  • If you cancel your reservation before the 24-hour deadline, you will receive a store credit that can be used anytime before April 20.

** NOTE: You are responsible for any damage or loss of equipment and will be charged accordingly. **